Finance & Insurance
Case Study Employee Engagement Survey Enhancing Engagement Levels
An employee engagement survey revealed that lack of clear career path was a major issue, especially at the middle management level. People saw others progressing and didn't know why; their seniors told them how they were doing but didn't articulate what they needed to do differently in order to achieve their next promotion.
Based on our post-survey recommendations, resources were allocated to developing a formal career development model for middle level employees. However, in isolation, the model would not be of much use. Further work had to be done by the Client on an e-learning portal to really ensure that employee engagement was impacted and then reflected in the next survey.